Privacy Policy

Vero Fertility Ltd ("Vero Fertility", "we", "us") operates the website verofertility.com. We are the data controller for personal information collected through this website. You can contact us at [email protected].

We collect the following personal information:

• Enquiry data: When you submit an enquiry about a clinic, we collect your name, email address, phone number (if provided), treatment interest, and any message you include.
• Usage data: We collect anonymous analytics data including pages visited, time on site, referral source, and device type. This data cannot identify you personally.
• Cookies: We use essential cookies to make the site function and analytics cookies to understand how the site is used. See section 7 below.

We use your personal data to:

• Forward your enquiry to the clinic you selected
• Send you a confirmation of your enquiry
• Improve our service based on anonymised usage patterns
• Respond to questions or complaints you send us

We do not sell your personal data to third parties. We do not use your data for advertising.

When you submit an enquiry, we share your name, email, phone number, and message with the specific clinic you selected. We do not share your data with any other clinic or third party unless required by law.

Enquiry data is retained for 24 months from the date of submission, after which it is deleted. You can request earlier deletion at any time by contacting us.

Under UK GDPR, you have the right to:

• Access a copy of the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability — receive your data in a machine-readable format
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email [email protected].

We use the following cookies:

• Essential cookies: Required for the site to function. Cannot be disabled.
• Analytics cookies: Help us understand how visitors use the site. These collect anonymous, aggregated data only. You can opt out via your browser settings.

We do not use advertising or tracking cookies.

We use industry-standard security measures to protect your personal data, including encrypted connections (HTTPS), secure hosting infrastructure, and access controls. No method of transmission over the internet is 100% secure, but we take reasonable precautions.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

For any privacy-related questions or requests, contact us at [email protected].